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Frequently Asked Questions

Why should employers use the National Career Readiness Certificate® (NCRC®)?

The NCRC® is an evidence-based, industry-recognized, and nationally portable credential that helps employers anywhere in the United States determine whether individuals possess the skills commonly associated with success when entering employment, advancing to a new position, or starting a training program. The credential documents competence in essential work-related skills that are important across a wide range of jobs.

Why do individuals need The Certificate?

The NCRC® is designed to complement other traditional credentials, such as a high school diploma, community college degree, or certificate of technical proficiency. While these educational credentials mark the fulfillment of an individual's classroom learning experiences, The Certificate confirms competence in a specific set of workplace skills.

Why is The Certificate based on the Workplace Documents, Applied Math, and Graphic Literacy skills?

ACT®, the organization best known for college placement testing, has analyzed nearly 20,000 individual jobs across the country to determine the skills and skill levels needed to succeed in them. Findings indicate three skills that are highly important to most jobs:

  • Workplace Documents - comprehending work-related reading materials, from memos and bulletins to policy manuals and governmental regulations.
  • Applied Math - applying mathematical reasoning to work-related problems.
  • Graphic Literacy - using information from such materials as diagrams, floor plans, tables, forms, graphs, and charts.

How do employers use The Certificate in their hiring practices?

Many employers recommend that their job applicants have the National Career Readiness Certificate®. Employers can incorporate NCRC® into new job postings. For example, "The National Career Readiness Certificate® is recommended for all applicants who apply for this position."

How will I know credentials presented by applicants are valid?

All individuals who earn the NCRC® can provide a certificate registration number that can be verified at myworkkeys.act.org.

To learn more about the NCRC® visit www.nationalcareerreadiness.org.

How can employers support the WorkReadyNH Program?

The WorkReadyNH program was developed because employers across the state said they needed a pool of applicants with more consistent and reliable essential workplace skills. Employers can support this program in the following ways:

  • Commit to offering an interview to every qualified job applicant who has earned a National Career Readiness Certificate®.
  • Participate in the Soft Skills training by sending hiring managers or other personnel to be guest presenters, giving job-seekers a direct perspective on what recruiters are looking for and what makes a successful job applicant.
  • Contact us at (603) 206-8180 or This email address is being protected from spambots. You need JavaScript enabled to view it. to learn more.

Are there any other requirements?

  • Must be 18 years of age or older
  • May not be a full-time student
  • May be unemployed, underemployed (working under 30 hrs./wk.), or employed FT (career builder)
  • Must be a New Hampshire resident
  • All participants must earn a percentile score of 25% or higher on the Workplace Documents pre-assessment through ACT/WorkKeys