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Benefits to NH Businesses

Job applicants who come to you with a National Career Readiness Certificate® (NCRC®) have proven themselves ready for employment by testing successfully in the three areas covered by the credential: Workplace Documents, Applied Math, and Graphic Literacy.

The NCRC® can reduce hiring time and costs. Improvements in the skills documented by the NCRC® have been shown by research to improve the quality of new hires, reduce training time, reduce turnover, and increase productivity.

Job-seekers prepare for the certificate test by participating in assessment and training in the areas identified (Workplace Documents, Applied Math, and Graphic Literacy). In addition, individuals will participate in a Soft Skills Training Course taught by Manchester Community College.

The Soft Skills Course is a classroom-based component of the WorkReadyNH Program that places participants in simulated workplace-related settings and covers areas that include:

  • Resumés, cover letters & portfolios
  • Job search methods & interviews
  • Team-building & conflict resolution
  • Diversity, harassment & bullying
  • Customer service & business ethics
  • Employer expectations
  • Communication strategies
  • Problem-solving & decision-making
  • Critical thinking & workplace safety
  • Personal brand & performance reviews

Please review our WorkReadyNH Program Frequently Asked Questions for additional information.