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Medical Assistant

Medical Assistant

Medical assistants are multi-skilled health professionals educated to work in ambulatory settings performing administrative and clinical duties. The practice of medical assisting requires mastery of a complex body of knowledge and specialized skills requiring both formal education and practical experience that serve as standards for entry into the profession. Our nationally accredited Medical Assistant (MA) programs emphasize the skills and knowledge needed for employment in doctors' offices, clinics, insurance companies, and other medical facilities.

The associate degree includes advanced training in clinical procedures and the choice of electives that will enhance your education and training.

Program Goal

The program's goal is to prepare competent entry-level medical assistants in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains, incorporating values, ethics, and professionalism. The program promotes an interdisciplinary approach to the study of medical office administration, clinical procedures, and the ethics and values associated with such a career. The program’s foundation provides a basis for analytical skills leading to national certification, life-long learning, and a successful career.

Program Outcomes

Students who graduate from this program will be able to:

  • Be eligible to sit for the national certification exam for medical assistants (CMA-AAMA)
  • Demonstrate proficiency in administrative medical office procedures, such as processing insurance claims, scheduling appointments, and completing referrals
  • Demonstrate proficiency in clinical procedures such as patient intake, taking vital signs, giving injections, administering EKGs, drawing blood, and assisting with patient exams, clinical procedures and office surgeries
  • Demonstrate proficiency in electronic medical records management

Admission Requirements

  • In addition to college-wide admission requirements, applicants must interview with a member of the full-time faculty to determine appropriateness for admission to the program.
  • Placement into ENGL110M - College Composition I as a result of Accuplacer Placement Test. Sufficient speech and language ability to express, comprehend, and exchange information and ideas in English verbally, non-verbally, and to interact clearly and logically with patients, family members, physicians, peers and other ancillary medical personnel. Potential MA students will be assessed by the program director at the time of their interview. Those not meeting program standards may be referred to classes to improve their diction, vocabulary, and/or writing skills.
  • Submit a report of a current physical exam including all required health screening and immunizations (as indicated on physical exam form).

Program Policies

Students must abide by the following policies in order to be accepted and stay in the Medical Assistant Program.

  • Students must place into College Composition based on Accuplacer scores before registering for any AHLT or MEDA courses.
  • A grade of "C" or better is required in all AHLT, MEDA, and BIOL106M/107M courses to continue in the program. Students may retake a course once if the minimum grade is not earned.
  • All MEDA, AHLT, and BIOL106M/107M courses must be taken within three years of Practicum.
  • Students will be required to repeat a course if they do not demonstrate sufficient maturity to conduct themselves in a professional manner in the performance of clinical procedures.
  • Students must demonstrate the emotional intelligence to exhibit empathy and compassion, to maintain productive relationships in the classroom and clinical settings, and to integrate direction, instruction,and constructive criticism into behavior.
  • Criminal background checks and drug screenings are required of all students prior to practicum placement. No students will be exempt from either process. Any student found to be chemically impaired at any time will be dismissed from the program. National certification boards, practicum sites and/or medical facilities may restrict candidates from the certification or practicum, if involved in civil or criminal legal proceedings.
  • Students must possess and maintain both personal health insurance and professional liability insurance while enrolled in MEDA125M, MEDA218M, and MEDA223M. This professional liability insurance coverage is purchased through MCC's Bursar's office.
  • Students must acquire and maintain CPR for the Healthcare Provider while enrolled in MEDA125M, MEDA218M, and MEDA223M. Students must provide proof of CPR/AED and First Aid certification prior to starting MEDA125M Clinical Lab Procedures I.
  • Students who place into MATH090M based on the Accuplacer Test must successfully complete MATH090M and successfully pass a basic mathematics test prior to registration for AHLT123M or MEDA125M.
  • Students enrolled in MEDA125M Clinical Lab Procedures I, must purchase required scrubs, shoes, stethoscope, blood pressure cuff, and watch. (Consult faculty for more information.)
  • Students must enroll in MEDA218M immediately following MEDA125M or the student may be required to repeat MEDA125M. MEDA223M must immediately follow MEDA218M.

Transfer Credit Policy

Students transferring from another college or from another program within MCC must have a 2.0 CGPA to be accepted into the Medical Assistant program. This includes developmental courses.

Transfer courses must have been taken within the past five years for AHLT110M, BIOL106M, BIOL107M, MEDA122M, MEDA123M, MEDA124M, and MEDA126M. Exceptions may be made for those with continuous work in the medical field. Transfer credit will not be given for MEDA125M, MEDA218M, or MEDA223M.

Technical Standards

MCC must ensure that patients/clients are not placed in jeopardy by students during learning experiences. Therefore, students in practicum must demonstrate sufficient emotional stability to withstand the stresses, uncertainties, and changing circumstances that characterize patient/client care responsibilities. Furthermore, the student is expected to have the emotional stability required to exercise sound judgment, accept direction and guidance from a supervisor or faculty member, and establish rapport and maintain sensitive interpersonal relationships with employees, patients/clients and their families.

  • Applicants must be in good physical and mental health. Standards have been established to provide guidance to students as to skills and abilities required to function successfully in the profession.
  • Applicants who think they may not be able to meet one or more of the technical standards should contact the department chairperson or faculty to discuss individual cases.
  • Good manual dexterity and sufficient tactile ability to assess pressure temperature, position, vibration, and movement.
  • Sufficient hearing to assess patient needs and to understand instructions, identify emergency signals, and engage in telephone conversations.
  • Sufficient visual acuity to observe patients, manipulate equipment, and interpret data; visual acuity sufficient to ensure a safe environment, identify color changes, read fine print/writing and calculate fine calibrations.
  • Sufficient strength to perform CPR and the ability to stand for extended periods of time.

Accreditations

MCC's MA programs are accredited by the Commission on Accreditation of Allied Health Education Programs (www.caahep.org) upon the recommendation of the Medical Assisting Education Review Board (MAERB): Commission on Accreditation of Allied Health Education Programs (CAAHEP) 25400 U.S. Highway 19 North, Suite 158, Clearwater, FL 33763, (727) 210-2350.

Graduates of the Medical Assisting program at Manchester Community College are satisfied with the education that they receive at Manchester Community College institution, as there is an average 100% graduate satisfaction rate over the past five years.

Medical Assisting program at Manchester Community College institution has an average retention rate of 98% for the past five years. Support services are available to students so that they can successfully complete the program.

Employment Opportunities

According to the U.S. Department of Labor Bureau of Labor Statistics, "employment of medical assistants is expected to grow 34 percent over the 2008 – 2018 decade, much faster than average for all occupations particularly for those with formal training or experience, and certification." MCC's programs are competency based; graduates are comprehensively prepared to enter any medical office with confidence.

Medical Assistant Degree Program

Degree Program - First Year

First Year Fall Semester TH LAB CR
MEDA110M Introduction to Medical Assisting 3 0 3
ADMN122M Executive Keyboarding 2 2 3
AHLT110M Medical Terminology 3 0 3
BIOL106M Human Body 3 0 3
BIOL107M Human Body Lab 0 3 1
MATH145M Topics in Applied College Mathematics 4 0 4
FYE100M First Year Cornerstone 1 0 1
  Total 16 5 18
 
First Year Spring Semester TH LAB CR
MEDA125M Clinical Lab Procedures I 3 3 4
MEDA128M Administrative Medical Assisting 3 2 4
ENGL110M College Composition I 4 0 4
BIOL150M Nutrition 3 0 3
BIOL151M Nutrition Lab 0 3 1
  Total 13 8 16


Degree Program - Second Year

Second Year Fall Semester TH LAB CR
MEDA218M Clinical Lab Procedures II 2 3 3
AHLT200M Transcultural Healthcare 3 0 3
AHLT205M Medical Law and Ethics 3 0 3
AHLT123M Introduction to Pharmacology 3 0 3
PSYC110M Introduction to Psychology 3 0 3
  Total 14 3 15
 
Second Year Spring Semester TH LAB CR
MEDA223M Medical Assistant Practicum 0 15 5
MEDA225M Practicum Seminar 1 0 1
AHLT115M Phlebotomy 3 0 3
  English Elective 3 0 3
  Foreign Language/Humanities/Fine Arts Elective 3 0 3
  Total 10 15 15
Total Credits - 64

 

Administrative Medical Assistant Certificate

Administrative medical assistants perform a variety of tasks necessary to make an office operate smoothly. They are responsible for scheduling patient appointments, completing referrals for inpatient/outpatient procedures, keeping patient charts updated, accepting and documenting payments, processing insurance claims, typing correspondence and interacting with healthcare facilities on a routine basis.

This certificate program provides the essentials needed to work in a medical office. Students will build a strong foundation of medical terminology, human anatomy and prescription drugs before continuing on to courses requiring their application. Computer courses/ applications will prepare graduates to feel comfortable with all types of clerical duties associated with a doctor's office, hospital or insurance company.

Gainful Employment Information
Click here to see how others have done with employment outcomes for this certificate.

    TH LAB CR
ADMN122M Executive Keyboarding 2 2 3
BIOL106M Human Body 3 0 3
ENGL110M College Composition I 4 0 4
CIS110M Microsoft® Computer Applications I 2 2 3
AHLT110M Medical Terminology 3 0 3
AHLT123M Introduction to Pharmacology 3 0 3
AHLT205M Medical Law and Ethics 3 0 3
MEDA128M Administrative Medical Assisting 3 2 4
Total Credits - 26

 

Phlebotomy Certificate

Phlebotomists (PBT) are essential members of the healthcare delivery team who are primarily responsible for collecting blood specimens from patients for laboratory testing. Qualified phlebotomists may be employed in hospital laboratories, private laboratories, doctors’ offices, clinics, emergency rooms or blood donor centers.

Classroom learning is combined with a 120-hour internship that is performed in a clinical laboratory or other healthcare facility to provide the skills required of a certified PBT. Internships are limited and offered as sites become available.

Fine motor skills are required to successfully perform in most clinical facilities: drawing patient’s blood in the inpatient and outpatient settings, processing specimens including operating mechanical and computerized equipment, and performing clinical duties. Good communication skills are critical in dealing with patients, clients, physicians, nurses, and other healthcare workers.

Students must have complete documentation of physical exam, immunization records, TB testing, health insurance coverage and liability insurance in effect prior to registering for AHLT135M. Students who participate in the internship must be available on a full-time basis for three 40-hour weeks. There are no evening or weekend internships. Only the Phlebotomy Coordinator may register students for AHLT135M, Phlebotomy Internship.

Students who successfully complete this program are qualified for immediate employment at independent labs, hospitals, clinics, and are eligible to sit for a national certification examination offered by several professional organizations.

National certification boards, internship sites, and employers may restrict candidates who have been involved in civil and legal proceedings.

Admission Requirements

Applicants must satisfy the general requirements for admission to the college in addition to program requirements.

  • Students must have college assessment results that indicate placement into College Composition I (ENGL110M).
  • Students must demonstrate reading and listening comprehension competencies in the English language as well as the ability to speak English clearly and correctly. Applicants whose first language is not English must submit official scores for the Test of English as a Foreign Language (TOEFL). A minimum score of 62 (internet-based), 173 (computer-based) or 500 (paper-based) is required before taking AHLT115M.
  • Students must have sufficient speech and language ability to express, comprehend and exchange information and ideas in English verbally and non-verbally, and to interact clearly and logically with patients, family members, physicians, peers, and other medical personnel.
  • Those not meeting program standards may be referred to classes to improve their diction and vocabulary skills.
  • Submit a report of current physical status, including immunization against measles, mumps, rubella, (MMR), varicella, and hepatitis B (at least 2 of the required 3-shot series must be completed); up-to-date tetanus booster; negative TB test within one year or negative chest x-ray with physician’s clearance, varicella vaccine.
  • Based on the physical exam required for entry into the program, students must
    • Have sufficient hearing to assess patient needs and to understand instructions and identify emergency signals.
    • Have sufficient visual acuity to observe patients, and interpret data; visual acuity sufficient to ensure a safe environment, identify color changes, read fine print/writing, and calculate fine calibrations.
    • Be able to stand for long periods of time.
  • Possess and maintain personal health insurance for both AHLT115M and AHLT135M.
  • Possess and maintain professional liability insurance for both AHLT115M and AHLT135M. This professional liability coverage is purchased through MCC's Bursar's office.
  • Criminal background checks and drug screenings are required of all students prior to Internship placement. No students will be exempt from either process. Any student found chemically impaired at any time will be dismissed from the program. National certification boards, internship sites and employers may restrict candidates from the certification or practicum if involved in civil or criminal legal proceedings.
  • As skills and knowledge must be current for an internship, if more than one year elapses before a student seeks an internship, AHLT115M must be repeated.

Transfer Credit Policy

Transfer credit for AHLT115M will not be granted.

Health and Character Standards

MCC must ensure that patients/clients are not placed in jeopardy by students during learning experiences. Therefore, students in internships must demonstrate sufficient emotional stability to withstand the stresses, uncertainties, and changing circumstances that characterize patient/client care responsibilities. Furthermore, the student is expected to have the emotional stability to exercise sound judgment, accept direction and guidance from a supervisor or faculty member, and establish rapport and maintain sensitive interpersonal relationships with employees, patients/clients and their families.

MCC believes patient and student safety is of utmost importance. Therefore, if the instructor believes that actions demonstrated by a student in class or on internship jeopardize either the student’s own safety or patient safety, that student will be dismissed from the class/program.

Applicants must be in good physical and mental health to qualify for positions in the healthcare field. Standards have been established to provide guidance to students as to skills and abilities required to function successfully in the program and ultimately in the phlebotomy profession. Applicants who think they may not be able to meet one or more of these health, character or technical standards should contact the department head or faculty to discuss individual cases. Applicants should have sufficient emotional intelligence to exhibit empathy and compassion to maintain productive relationships in the classroom and clinical settings.

    TH LAB CR
AHLT115M Phlebotomy 3 0 3
AHLT135M Phlebotomy Internship 0 9 3
Total Credits - 6